When you purchase a premium plugin subscription from EventsCalendarAddons.com, you will receive updates and support according to the following guidelines.
Upon purchasing a premium plugin, you will receive a yearly or 5 years license key along with the plugin zip file, based on your subscription. You can download the latest update from the “My Account” page on our website and install it on your website if your license or subscription is active. If it is not, you will need to renew your plugin subscription to download and install an update.
We also provide update notifications within the WordPress admin dashboard for users with an active license key, allowing for easy installation with just one click. Our updates include new features, bug fixes, and security enhancements to ensure that your website is running smoothly and securely.
For all purchases made on our website, users will receive support as long as their plugin license or subscription remains active. If you have a 5 years license, you will receive support till 5 years. Support can be accessed through our website’s support portal at https://eventscalendaraddons.com/support/.
Please note that we only provide support for issues or bugs within our plugin, and do not provide free support for extra feature requests or code conflicts due to third-party plugins. Our support team aims to respond to all requests within 24-48 hours.
For any of our free plugins, support and updates are provided through the WordPress support forum and plugin directory.
We strive to provide our customers with the best possible experience when using our premium WordPress plugins. If you have any questions or concerns about our plugin updates and support policy, please do not hesitate to contact us.